General Issues (iOS/Android)

Last Updated: Apr 15, 2015 03:48PM PDT

If you are experiencing issues with connecting to the game please try the following:

- Switch between Wi-Fi and 3G/LTE to ensure the issue is not with your service provider
- Restart your device
- Restart your wireless router

If the issue persists after these steps please email and be sure to include the following:


Description of the issue:
Are you having the issue connecting via Wi-Fi, 3G, or both?:

Need Help?

    Tap the Help button on iOS, or the Support icon on Android and you'll be taken to our in-game support portal where you can create support tickets as well as view current and past ones.