Purchasing Issues (Android)

Last Updated: Apr 15, 2015 03:54PM PDT

If you are having an issue with purchasing from an Android device, please try the following:

- Ensure that you have not exceeded the daily purchasing limit
- Remove any data compression applications and remove their provisioning profiles
- If your purchase has not yet come through, ensure Google has not sent you a cancellation email (this happens when it takes too long for a payment to process)

If the issue persists after these steps please contact Google support here.


Need Help?

    Tap the Help button on iOS, or the Support icon on Android and you'll be taken to our in-game support portal where you can create support tickets as well as view current and past ones.